Fast and Simple Download Process
All the divorce forms you may need are available for download in the format of PDF only. This means that you will need Adobe reader installed on your computer or laptop to download them in the right format. If you do not buy and install Adobe Reader you won't be able to download and print the divorce forms. The forms specific to your needs are only downloadable with your login and password so when you do not download Adobe Reader on your computer or laptop you can access the website from another computer that already has Adobe Reader installed on it and you can print the forms out from there. Alternatively, you can request us to send you the forms via mail and we will do so at an extra cost. If for any reason you encounter a problem while trying to download the forms, contact our customer care team on 1-855-865-1218.
Credit Card Billing
You will see on your debit or credit billing statement, you'll see GetDivorcePapers.com as the company that will be charging you. If you notice this entry, know immediately that it is for the purchase of the divorce forms. If for any reason there are any errors with the amounts or the entry has been entered more than once, feel free to inform us of the same so that we can get to the root of the problem.
Refund Policy Matters
If you are not completely satisfied with any of your purchases and are not in the process of filing in the District of Columbia or the States of AL, AZ, AR, CA, CO, CT, FL, GA, IA, IN, IL, KS, LA, MA, MS, MO, MI, MN, NC, ND, NE, NM, NJ, NY, NV, OR, OK, PA, SC, SD, TX, WA, WV, WY, UT please reach us within 24 hours of purchasing by filing a written ticket via our support system and we will quickly commence the process of issuing you a refund. For persons filing in the District of Columbia and the States of AL, AZ, AR, CA, CO, CT, FL, GA, IA, IN, IL, KS, LA, MA, MS, MO, MI, MN, NC, ND, NE, NM, NJ, NY, NV, OR, OK, PA, SC, SD, TX, WA, WV, WY, UT there is no refund that can be issued once one has completed the interview on the website we provide.
Here are some important information regarding situations WHEN WE ARE NOT ABLE TO ISSUE REFUNDS::
-If we find out that your spouse had already filed for a divorce.
-In the slight chance that your documents are rejected and you are not in possession of a rejection letter.
-If you suddenly change your mind about the divorce.
-If you sought the advice of an alternative source or friend to do something else.
-If you sought advice from an attorney who advised you to terminate the service with us.
-If you found divorce forms online at a different price from what we are offering you or if you found them for free at another website.
-If you decide that you no longer want to go through with the divorce process after all.
-In the event that your case is contested as we only deal with uncontested divorce cases.
WE ARE NOT ABLE TO ISSUE A REFUND TO CLIENTS THAT MADE THEIR PAYMENTS MORE THAN 90 DAYS AGO. THERE IS NO EXCEPTION FOR THIS.
*The service we provide is said to have commenced just as soon as you fill out the divorce interview forms online.
We will not be able to give you any refund unless the court where you have filed your papers for divorce rejects all the forms you have filed owing to an error caused by us or if we give inaccurate information in the data which you initially provided in the interview process you fill out online. If you don't find any error kindly note that we will be more than happy to fix the problem and we will not require additional fees to do this. In the event that the forms are rejected by a court located in your state inside of 15(fifteen) calendar days of purchasing the service from us, we will issue you a refund. That said, the law is very dynamic and things are always changing. What this means is that you have to have the documents filed within 15 calendar days in order to be eligible for a full refund.
Due to the changing nature of the law, additional forms may be needed or forms maybe updated by the state. You must let us know the additional forms needed and give us an opportunity to provide you with the updated forms.
If you still feel that you can prove that you adhered to the set conditions and the court still rejected your forms, send us the forms provided by the court in your state for a no-fault, uncontested divorce (via US Mail) or any other proof that your papers were rejected within 15 calendar days. If you do not follow through with these instructions you will not be eligible for a refund.
We are very ready to provide a refund under our court approval guarantee but only under these conditions:
-If we are not able to fix any errors on the documents and the minimal chance that the court rejects the documents
-If you give us the copy of the rejection letter
If you wish to make any corrections before speaking to our customer service team we will not be eligible to offer you a refund.
However, if in any case you have not accessed our services, you can request for a refund which will be given within 30 days of purchase and a $25 handling fee is charged at this stage.
All the information that you provide us will not be transferred to a third party. All the information that we get from you may be used to reach you in the future and we may contact you through phone, mail or e-mail to share with you information about our services that we feel may be of help to you.
We do all what we can to protect information about our clients. We will keep all sensitive details secure offline and online. Our advanced encryption systems are at the top of technology. We use SSL (Secure Socket Layer) protocol to keep all the information you give us safe. We are also McAfee certified and our website is marked with the trusted seal of security. Our website is scanned everyday by McAfee to rid it of hacker loopholes. The website also runs an encrypted 256 bit Secure certificate courtesy of Starfield.
Links To Other Websites
We are always available for any inquiries, questions and clarifications. You can reach us at:
SS Solutions LLC
501 Silverside Rd Ste 105
Wilmington, DE 19809
GetDivorcePapers.Com is an online service that specializes in helping people get divorce papers in their own state.
However, this site does not provide legal advice and use of this site is not a substitute for hiring an attorney licensed to practice in your state.